Privacy Policy

How We Collect and Use Your Personal Information

Moii collects personal information to help us provide our services and improve your experience. This may include your name, email address, business details, phone number, billing and shipping addresses, order details, and any information you provide through surveys or customer support.

We use this information to:

• Process your orders and coordinate shipments.
• Manage and improve your experience on our platform.
• Communicate with you about updates, new features, or opportunities.
• Ensure compliance with legal requirements.

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted service providers who help us with shipping, payment processing, and customer support. These providers are required to keep your information secure and use it only for the services they provide.

Storage and Security of Your Personal Information

Your personal information is securely stored using Google Cloud services. Google Cloud complies with industry-leading security standards and regulations to ensure your data is protected. Extra measures we take include:

• Encrypted transmission of sensitive data (e.g., payment information).
• Secure storage on Google Cloud's protected systems.
• Regular reviews of our security and privacy practices.

Use of Cookies

Moii uses cookies and similar tracking technologies to enhance your experience, monitor website performance, and understand user behavior. Cookies may collect non-identifiable data, like browser type, device details, and site activity.

You can manage or disable cookies through your browser settings.

Your Rights and Choices

You have control over your personal information. You can:

• Access, update, or delete your account information by logging into your account.
• Opt out of promotional communications by following the unsubscribe instructions in our emails or contacting us at info@moii.coffee.
• Request clarification about how your data is collected or used.

Accessibility

We are committed to ensuring that our services are accessible to everyone. If you experience difficulty accessing any part of our platform, please contact us at info@moii.coffee, and we will provide the necessary accommodations.

Changes to This Privacy Policy

Moii may update this Privacy Policy to reflect changes in our practices or relevant regulations. We encourage you to review this policy periodically. Any significant updates will be clearly communicated before they take effect.