Frequently Asked Questions
Can't find what you're looking for? Contact our support team at info@moii.coffee
What is Moii?
Moii is a specialized platform connecting coffee farmers with roasters, facilitating direct trade relationships and transparent coffee sourcing. Our platform helps streamline the coffee supply chain while ensuring fair practices and quality standards.
How do I get started?
Sign up for an account as either a farmer or roaster, complete your profile with relevant business information, and start exploring connections. Farmers can showcase their offerings, while roasters can discover and connect with farmers directly.
How does the connection process work?
Once you create a profile, you can browse potential partners and send connection requests. When both parties accept, you can communicate directly, and share offerings
What information do I need for my profile?
For farmers: details about your farm, growing regions, processing methods, and available varieties. For roasters: information about your roastery, sourcing preferences, and volume requirements. Both parties should include business contact information and photos.
How secure is my information?
We prioritize data security using industry-standard encryption and secure cloud storage through Google Cloud services. Your sensitive business information is protected and never shared without your explicit permission.
Still Have Questions?
We're here to help! Our support team is available Monday through Friday, 9 AM - 5 PM UTC. Reach out to us at info@moii.coffee for assistance.